This is a dedicated link created by Casesun Support Team to process a return, exchange, or special refund.
Please only complete this order *if you've been instructed by our customer service*.
What this link is for:
- Return shipping fee or replacement case shipping ($5.99)
- Partial refund difference (e.g., coupon not applied)
- Other custom compensation as agreed
📦 No physical product will be shipped unless specified.
💬 If you have any questions, please reach out to us before placing this order.
You're not just getting a phone case.
You’re holding a design philosophy —
crafted for your rhythm, your touch, and your everyday moments.
Inside the box is our definition of a better day,
designed to fit in your palm.
At CaseSun, we are committed to delivering your order quickly, safely, and transparently. Please find below all relevant information about our shipping and transportation processes.
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
During peak seasons or promotional events, processing may take up to 3 business days.
Standard shipping: $6.99 USD
Free shipping: Available for orders over $50 USD (varies by region)
Expedited shipping: May be offered during checkout depending on your location
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